111bd Privacy Policy

1. Introduction and Overview

111bd ("we", "our", or "platform") is a trusted online entertainment platform in Bangladesh. When you use our services, you share certain personal information with us. In this privacy policy, we have clearly explained what types of information we collect, why we collect it, how we store it, and in what circumstances it is used.

By using our website or registering an account, you consent to the terms of this privacy policy. If you disagree with any part of this policy, you are requested to refrain from using our services and contact us directly.

111bd gives the highest priority to user privacy. We keep your information secure using SSL encryption and other modern technologies. Our goal is to create a transparent, safe, and reliable environment where you can enjoy entertainment with peace of mind.

2. What Types of Information We Collect

When creating and managing an account on 111bd, we may collect the following types of information:

2.1 Identity Information

• Full name and date of birth
• National ID or passport number (for verification)
• Email address
• Mobile number
• Residential address

2.2 Financial Information

• bKash, Nagad, Rocket, or bank account details (for processing transactions)
• Deposit and withdrawal history
• Information about transaction amounts and timing

2.3 Technical Information

• IP address
• Device type, operating system, and browser information
• Cookies and session data
• Website access time, page browsing patterns, and click data
• Referral source and navigation path

2.4 Gaming Activity Information

• Betting history and results
• Preferred game categories
• Duration of activity on the platform
• Record of bonus and promotional offer usage

3. Purpose of Information Collection

111bd collects and processes your information only for specific and legitimate purposes. We use your information for the following reasons:

• Account Management: Your identity information is used to create, verify, and keep your account secure.
• Financial Transactions: To complete deposit and withdrawal processes and to prevent fraudulent activity.
• Identity Verification (KYC): To verify age and ensure responsible gaming.
• Customer Support: To quickly and effectively resolve your complaints, questions, or issues.
• Platform Improvement: To improve the quality of our services and user experience.
• Security and Fraud Prevention: To detect suspicious activity and keep accounts secure.
• Relevant Communications: To inform you about important updates, promotional offers, and bonuses (with your consent only).
• Legal Obligations: To comply with applicable laws and regulations.

4. Information Sharing and Disclosure

111bd never sells your personal information to third parties. However, in specific circumstances we may share information in a limited way:

4.1 Service Provider Partners

Only the necessary information is shared with payment gateways, identity verification services, and technology infrastructure service providers. These partners operate under strict confidentiality agreements and may only use the information for specified purposes.

4.2 Legal Authorities

In response to a court order, legal notice, or valid request from a law enforcement agency, we may be legally required to provide necessary information.

4.3 Business Changes

In the event of structural changes to the company (such as a merger or acquisition), user information may be transferred to another entity. In such cases, we will notify you in advance.

4.4 With Your Consent

Outside of the circumstances mentioned above, your personal information will not be shared with any third party without your explicit consent.

5. Information Security Measures

111bd takes industry-standard technical and organizational measures to protect your information. The key components of our security framework are:

• SSL Encryption: All data exchanged between the website and servers is protected through 256-bit SSL encryption.
• Secure Data Storage: Your information is stored in encrypted databases and protected from unauthorized access.
• Access Controls: Only authorized staff can access limited information for specific needs.
• Regular Security Audits: Regular security audits are conducted to identify and address potential vulnerabilities.
• Two-Factor Authentication: Two-factor verification is available for added account security.
• Fraud Detection Systems: Systems are in place to automatically detect and prevent suspicious activity.

However, no method of transmitting information over the internet is completely secure. We strive to ensure the highest level of protection, but we cannot guarantee absolute security. If you notice any suspicious activity related to security, please notify our support team immediately.

6. Cookies and Tracking Technologies

111bd uses cookies and similar technologies to improve the website experience and to operate services correctly.

6.1 Types of Cookies We Use

• Essential Cookies: Necessary for the basic operation of the website. Without these, the site will not function properly.
• Functionality Cookies: Used to remember your preferences and settings.
• Analytical Cookies: Used to understand site usage patterns and improve services.
• Security Cookies: Help detect fraudulent activity and keep accounts secure.

6.2 Cookie Controls

You have the right to accept or reject cookies by changing your browser settings. However, rejecting essential cookies may affect some website functionality. See your browser's help section for more details.

7. Information Retention Period

111bd retains your personal information for as long as necessary. The retention period depends on the type and purpose of the information:

• Account Information: Retained while your account is active and for as long as necessary after the account is closed.
• Transaction Records: Financial transaction information is retained for the period required by legal obligations.
• Support Communications: Records of customer service communications are retained for review and quality improvement purposes.
• Technical Logs: Technical information is kept for a limited period for security and troubleshooting purposes.

When the retention period ends, we securely delete your information or transform it in a way that makes it impossible to identify you from it.

8. Your Rights and Choices

You have the following rights over your personal information:

• Right to Know: You have the right to know what information we have collected about you.
• Right to Correction: If there is any error in your information, you can request a correction.
• Right to Deletion: In certain circumstances you can request deletion of your information, however due to legal obligations it may not be possible to delete all information.
• Right to Object to Processing: You can object to the processing of your information for specific purposes.
• Opting Out of Marketing Communications: You can stop receiving promotional emails or messages at any time.

To exercise these rights, contact us by email: [email protected] — we also provide assistance via 24/7 live chat.

9. Protection of Minors' Information

111bd provides services only to those aged 21 and above. We do not knowingly collect information from any minor. An age verification process is followed at the time of registration.

If we learn that a minor is using our platform, the relevant account will be suspended immediately and any collected information will be securely deleted. If a parent suspects that their child is using our platform, please contact us directly.

10. International Data Transfers

111bd primarily serves the Bangladesh market. However, due to the requirements of our technology infrastructure, your information may be stored or processed on servers located in other countries.

In such cases, we ensure that the transferred information remains under a high standard of protection and that service providers comply with our privacy standards. We always comply with applicable laws and regulations in international data transfers.

11. Policy Changes and Updates

111bd reserves the right to review and update this privacy policy as needed. If significant changes are made to the policy, we will notify you in the following ways:

• Publishing a notice in a prominent location on the website
• Sending an introductory message to your registered email address
• Updating the "Last Updated" date at the top of the page

If you continue to use the website after changes are made, you will be considered to have consented to the revised policy. You are advised to visit this page regularly and stay informed about updates.

12. Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Direct support in Bengali is available 24/7

We try to respond to any request or question as quickly as possible. Your privacy and data protection are very important to us and we are always committed to working with you transparently.

To learn more about responsible gaming, visit our Responsible Gaming page and visit the FAQ section for answers to common questions.